FAQ

 

Frequently Asked Questions

What kinds of products do you sell?

Brighton Trend offers trend-forward fashion, curated jewelry, and chic lifestyle accessories — handpicked for elevated everyday style. Think vacation-ready dresses, statement earrings, and effortless pieces you’ll reach for on repeat.

What payment methods do you accept?

We accept all major credit and debit cards, PayPal, and other secure checkout options.

Do you offer international shipping?

Yes, we currently offer free worldwide shipping on all orders. Delivery times and customs policies may vary by country.

How long does shipping take?

Orders are typically processed in 1–3 business days. Delivery usually takes 2 to 4 weeks, depending on your location. We’ll send you tracking as soon as your order ships.

Can I return something if it doesn’t work out?

Yes, we offer a 30-day return window. Items must be returned in original condition.
Please note: customers are responsible for return shipping costs unless the item arrived damaged or incorrect.

Can I change or cancel my order after placing it?

If your order hasn’t shipped yet, we’ll do our best to make changes. Email us as soon as possible at smile@brightontrend.com.

Do you offer discounts or promotions?

We do! Launch offers, seasonal sales, and exclusive promotions roll out regularly. Sign up for our newsletter or follow us on Instagram @brightontrend to stay in the loop.

How do I choose the right size?

Each product page includes a detailed size chart and model info to help you get the right fit. If you need help, feel free to reach out — we’re happy to guide you.

Is my information secure when I shop with you?

Absolutely. Our store is hosted on Shopify and uses industry-standard encryption to protect your personal data.

How can I contact customer service?

We’re always here to help. Email us anytime at smile@brightontrend.com and someone from our team will get back to you shortly.